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Privacy

Privacy

How Northstar handles account, profile, security, transaction, and support information.

Information we collect

Northstar may collect account registration details, profile information, authentication events, device and session details, transaction records, card activity, loan activity, notification activity, and support request details.

How information is used

Information is used to operate account access, show balances and activity, process customer requests, protect sessions, support fraud prevention, improve reliability, and provide customer support.

Essential cookies

Northstar uses essential cookies to keep customers signed in, maintain secure sessions, and support authentication and fraud prevention. Essential authentication cookies are required and are not optional.

Security and access

Northstar uses protected sessions, email verification, password controls, two factor authentication features, recovery codes, and account access checks to help protect customer accounts.

Customer choices

Customers can review profile details, update supported account settings, manage security settings, mark notifications as read, and request support for account questions.

Updates to this notice

Northstar may update this notice as products, security features, support workflows, and legal requirements change.